Return to Help Index
International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
 

RETURNS AND EXCHANGES
at ASE Supply, we take pride in our products and want you to be completely
satisfied with your purchase! If you are not completely satisfied for any reason,
please return the unused merchandise within 30 days of the date it was shipped to you,
and we will issue a refund or make the exchange of your choice. The item must be in the original box in order to do any type of refund or exchanges
A refund of the purchase price less shipping and handling will be made using the
same method and to the same credit card used on the original order.
Returned defective or used merchandise will be inspected, and a handling fee of up
to 20% may be charged. Refused Shipments are subject to a 20% restocking fee.
Shipping & handling will not be refunded on Refused Shipments. Special order returns are an automatic 20% restocking fee and credit is not issued for freight charges.